We are Home Cover Plan Limited, incorporated in England and Wales with registration number 10551466.
What information do we collect about you?
We collect data about you if you purchase or register for services using this website. We will also collect relevant information if you purchase or register for services by email, telephone, in person or by post.
Website usage information is collected by using cookies (see below).
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. It also allows certain website functions such as a ‘shopping basket’ to work.
You can get more information about cookies at https://ico.org.uk/for-the-public/online/cookies/
You can turn off cookies in your internet browser (e.g, Internet Explorer, Chrome, Safari, Opera or Firefox) so they are no longer collected and the above webpage contains links to tell you how to do this. Please note that turning off cookies may prevent some of our website functions from working.
How we use the information collected about you?
We will use the information you provide in order to provide the services you have requested to you. Certain information is required to provide those services and these are marked by a *. Fields not marked by a * are not mandatory and we will still be able to provide the services. The non-mandatory information will be used for anonymous statistical analysis about our clients or for other purposes which you have consented to.
If you do not think we need certain information (which we have marked as mandatory) to provide our services please get in touch using the details below and we will be happy to discuss this with you.
As well as for providing the services you have requested, we may use the information collected for other purposes, such as marketing. However, we will only use the information for these purposes if you have consented to us doing so.
We make sure that we offer you genuine choice and control over how we use your data. If you wish to withdraw consent of change your preference about how we use your information then please contact us using the details below.
We do not transfer personal data to countries outside the EU.
We retain your data for as long as required under the lawful reasons under GDPR (General Data Protection Regulation)
Marketing
We may contact you for marketing purposes if you have consented to this when you provided your information to us. This may include marketing from other companies in our group.
You can withdraw consent or change your preferences about marketing activities at any time by contact us using the details below.
Links to other website
This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Access to your information and corrections/changes
If you would like to know what information we hold about you please write to us using the contact details below.
Third parties
We may need to provide certain third-party organisations with your information in order to provide our services (for example a courier who will deliver goods to you). We will only provide them with the information they require and will only permit them to use the information for the required purpose only.
If any such third party has used your information for any other reason without your consent, please notify us using the details below and we will investigate the matter.
Other websites
Our website may contain links to other websites. This privacy notice only applies to this website. For information on how the other websites provider will use any information you should check the privacy notice of that website.
Security
Data security is of great importance to Home Cover Plan and to protect your data we have in place suitable physical, electronic and managerial procedures to safeguard and secure data collected via this website.
We endeavour to do our best to protect your personal data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your data transmitted to the website.
Changes to our privacy policy, business ownership and control
We keep this privacy policy under regular review and will post details of any changes listed here. This privacy policy was last reviewed on 07/03/2022. Any changes will be posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.
Home Cover Plan may, expand or reduce our business and this may involve the sale and/or the transfer of control of part of Home Cover Plan. In these circumstances personal data where relevant be transferred along with the part and the new owner or newly controlling part will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us. In the above circumstances, we will take steps with the aim of ensuring your privacy is protected and in any case will not contravene GDPR.
Complaints
We strive to meet the highest standards when collected and using personal information. For this reason, we take any complaints we receive about this very seriously.
If you think that our collection or use of information is unfair, misleading or inappropriate please bring it to our attention. We would also welcome any suggestions for improving our procedures. You may report any concerns regarding the way in which we have handles your personal data to the information commissioner on 0303 123 1113 or by using this link https://www.ico.org.uk/concerns.
How to contact us
You can contact us by email at info@homecoverplan.co.uk
Alternatively, you can write to us at:
Home Cover Plan Limited
Unit 4A
Lanesfield Drive
Wolverhampton
WV4 6UA
0800 083 5779
info@homecoverplan.co.uk
Unit 4A, Lanesfield Drive
Wolverhampton, WV4 6UA
Home Cover Plan is an Authorised Representative of Northern Gas Heating Limited. Registered in England and Wales with Company No. 1055166. Registered Office: Unit 4A, Lanesfield Drive, Wolverhampton, WV4 6UA. Northern Gas Heating Limited is authorised and regulated by the Financial Conduct Authority (717939).